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Received correct filters for my furnace air filter
I got the filters recently and they fit perfectly. The MERV 13 filters were affordable too. I plan on ordering from you again.
I looked high and low for a filter for Aprilaire Model 2400. I ordered two from this outfit rated MERV 13. One was the appropriate size for an Aprilaire 2400, the other was 2.5 inches too short. I would like a replacement free of charge.
Good morning,
We apologize for the inconvenience you faced with your order. I've already contacted our fulfillment center to reship the correct filter for the mistake. You should receive it shortly at no extra cost. We appreciate your understanding and patience. If you have any further concerns, please reach out to our customer support team.
Thank you,
Chad H.
This is the only filter I will use. It helps with allergies and dust doesn't seem to collect as fast. Highly recommended. Also, this company was great and filters arrived quickly.